How should damage to goods during transit be handled?

We always adopt professional reinforced packaging solutions for all shipped goods to maximize transportation safety and effectively prevent external damage during long-distance logistics and transit. Our enhanced packaging design takes various transportation risks into full consideration, including extrusion, collision, vibration and friction that may occur during sea freight, land transportation and multi-storage transshipment. By using high-strength protective materials and standardized packaging processes, we greatly improve the overall protection performance of the goods and reduce the probability of shipping damage. In the event that product damage unfortunately occurs during transportation due to logistics factors, we will actively communicate and negotiate with customers based on the actual situation and specific damage conditions. We will carefully assess the shipping accident details and provide targeted, reasonable and practical resolution schemes according to different damage degrees. Reliable remedial measures and ensure every order can be properly resolved with sincere and responsible after-sales service.